Office Policies

Appointments
Appointments can be made by calling 800-282-3629 for general dermatology problems. Office hours are from 8:00 A.M. – 4:00 P.M., Monday through Thursday and 8:00 to 12:00 on Fridays. We make every effort to see patients in a timely fashion. If you are unable to make your scheduled appointment, please notify us within 48 hours.

Payment Policy
Payment is expected at the time of service. We participate with Medicare, and most insurances. However, for non-participating insurance plans, the patient is responsible for payment to us and for pursuing reimbursement directly with the insurance company. We will submit non-contracted insurances for our patients as a courtesy only. Failure to pay the balances on your account may result in termination from the practice. There is a $50 administrative reinstatement fee to reenter the practice if you are discharged for non-payment.

No-Show Policy
Gulf Coast Dermatology takes pride in its effort to accommodate all of our patients’ needs. Therefore, it is important that scheduled appointments be kept. A 24-hour notice must be provided for all cancellations, or a $25 administration fee will be charged. If a patient has three or more no-show appointments, the patient will be discharged from the practice.

Emergencies
Call Gulf Coast Dermatology for emergencies that arise during office hours. If at all possible, we will see you that day. If you have been seen in our office and an emergency occurs in the evening or on the weekend, our answering service will direct your concerns to the dermatology physician on call. For true medical emergencies dial 911, or proceed to the nearest emergency room.

Prescription Refills
All refills must be called into your pharmacist by you. Gulf Coast Dermatology providers will either approve your refill, or let your pharmacist know that you need to be seen prior to the refill.